We’ve made every effort to ensure that from your first year as a client and beyond, we deliver a truly superior client experience. We will stay in close contact with you, so you’ll never have to wonder if you are on track to meet your financial planning goals, or how your investment portfolio is performing.

We’ll have series of meetings as we begin the relationship – Discovery, Planning, Investments, and 45-Day Follow-Up. Then we’ll meet with you on a regular basis to review your financial plan and investments, and answer any questions that arise. In addition, we’ll have as many calls, emails, or web conferences as you like. We want the level of communication tailored to you.

Client Calendar

Starting the Relationship

Meeting 1
Discovery

  • Discuss your financial situation and goals.
  • Answer your questions about our company.
  • Introduce our financial planning and investment philosophy.
  • Explore ways we can add value to your situation.

Meeting 2
Financial Planning

  • Review your financial assets and liabilities.
  • Identify your immediate and long-term planning needs.
  • Discuss road map for implementing and monitoring your financial plan.

Meeting 3
Investment Strategy

  • Outline our investment philosophy and strategy.
  • Evaluate your risk tolerance.
  • Review your investment plan.
  • Deliver your investment policy statement.

Meeting 4
45-Day Follow Up

  • Review status of asset transfers.
  • Review status of your financial plan.
  • Explain investment reports and online portal.
  • Schedule next meeting.

Staying on Track

Semiannual Meetings

  • Review financial goals.
  • Update financial plan as needed.
  • Discuss quarterly reports and investment portfolio.
  • Schedule next meeting.

Quarterly Activities

  • Send detailed client newsletter.
  • Provide quarterly performance report.
  • Give market updates and commentary.
  • Your advisor will review your accounts and reach out if updates need to be discussed.

Continuous Activities

  • Investment portfolio monitoring.
  • Account trading and rebalancing.
  • Ongoing investment analysis.
  • Weekly blog and commentary.
  • Client events (social and educational).
  • Unlimited phone and email conversations with your advisor.

Your Dedicated Team

Client Experience 3